ABOUT US

Our History

Originally established in the 70s as Russell Pool Pumps in Rotorua, the company was one of the original importers of Grundfos Pumps into New Zealand with the first shipment arriving in Rotorua in 1979. With Rotorua still running, the business grew to include a branch in Auckland, which has now developed into a large operation.

1996 – Hi Flo Pumps & Irrigation

The business was purchased by Dave Swann & Andy Monroe in 1996, and the name was changed to Hi Flo Pumps and Irrigation Ltd. In the succeeding years, the business has grown through the vision of the two proprietors, and some strategic acquisitions have enhanced the business even further.

2000 – Auckland Pump Services

Auckland Pump Services was acquired to establish our Auckland service operation in the existing Auckland branch. Since 2000, the Auckland service operation has grown from one person to a team of nine, with an ever-expanding customer base.

2005 – Fern Engineering

Fern Engineering was a long-established pump business in New Zealand, with a strong reputation for the design and fabrication of pumps and pump systems for industrial applications.

This acquisition provided industrial pump system design, fabrication and sales skills to the business to complement the strongest pump service operations in Auckland and Rotorua. We now offer our customers full capability – from system design to installation, system operation and maintenance.

2014

Hugh Gallagher joined the Hi Flo team taking on the role of General Manager, bringing a wealth of experience and knowledge. Hugh fit right in, having previously been the GM of Hi Flo’s biggest supplier, Grundfos Pumps, and working closely with the Hi Flo team over the years.

2021

Hugh Gallagher takes on the role of Managing Director, as Dave & Andy tackle the next big stage of their life – retirement. You still see them popping into the Auckland & Rotorua branches now and then, they just can’t stay away from work.

2023

After serving in key roles as Sales Manager at Davey Pumps and later as Sales Manager and Country Manager at Grundfos Pumps, Simon joined Hi Flo in late 2021. In 2023, he took the next big step, assuming the role of General Manager. Guided by his extensive industry knowledge and strategic expertise, Simon consistently inspires the team and drives Hi Flo’s growth.

2023 – Expanding to Tauranga

Having worked closely with Tim and Vanessa Brock from Pyes Pa Electrical and Pumps over the years, it was natural to approach them about an acquisition when planning our expansion into Tauranga. Hi Flo is enriched by Tim’s abundant knowledge and expertise in his role as the Bay of Plenty Regional Manager.

APPRENTICESHIP PROGRAM

We are an affiliated trainer for the New Zealand Certificate in Dairy Systems (Engineering), focusing on the Pumping Systems strand. This is an apprenticeship that focuses on pumping systems, and bridges the gap between Plumbing & Electrical apprenticeships, which don’t offer a core focus on the engineering side involved in pump systems.

The employment pathway for this apprenticeship looks to equip graduates with the skills to be a pumping systems technician, this involves being able to design, install, repair and maintain reticulation systems, water and farm dairy effluent systems, irrigation systems and pumping systems in the agricultural industry.

We also encourage our graduates to further upskill and study to become a registered electrical technician, which allows them to be multi-faceted in their skillset.

This apprenticeship takes 3-4 years and no previous experience or training is required. During their training, our apprentices also gain their Sitesafe, Confined Space Entry and Forklift License qualifications.

CAREERS

Like all successful companies, people are the key. We are proud of the team we have, the skills, expertise and dedication they bring to work every day. We also ensure they maintain their knowledge by providing ongoing training.

Job Openings:

Bay of Plenty Service Technician

We have an opening for a service technician, either plumbing or electrical experience is needed.

If you are interested in starting your career as a Pump Service Technician, please get in touch with us!
service@hiflopumps.co.nz

WHAT OUR CLIENTS SAY

Pix Solution NZ

From the initial help on the phone, through to having the pump problem diagnosed and fixed on site, these guys were awesome today.

When you get great service like this, I am more than happy to recommend “Hi Flo pumps and irrigation Ltd” to anyone.

A truly helpful and professional company.

Kevin Grantham – South Auckland Plumbing

South Auckland Plumbing Limited have used Hi Flo pumps as a supplier and service agent of Water and Sanitary pumps for over the past 15 years,

From the knowledge over the phone to onsite installation we have found Hi Flo pumps to be superb in delivering a top outstanding service

We highly recommend Hugh and his team of Professionals!

Mike Cistrone – B&B Plumbing

We have worked with Hi Flo Pumps for over 15 years and have always found them reliable and professional. They provide us advice and supply quality pumps for our installations. Their service team are efficient and respond based on what we need.

Crystal Pomale

Charles and the team are fantastic. Always willing to go above and beyond, exceptional service. I would gladly recommend Hi Flo Pumps to all.

Jared from Rotorua Top 10 Holiday Parks

The guys in Rotorua are awesome, especially Chris the Branch Manager. Came an fixed our pump issue quickly and efficiently, with no troubles, something simple but really appreciated it. Cheers Hi Flo Team!

Logan Baker – Director at Parris Plumbing

The team at Hi Flo have been giving me advice and doing jobs for me for over 7 years now. Efficient, experienced and well organised. Thanks Hi Flo Team.

Simon Le Tissier

My household water pump failed late on a Sunday afternoon leaving us without water. I called a 24/7 service agent and was quoted $349 call out fee plus parts. I then tried to take it into a store the next day hoping someone could offer me same day repair, without success.

I called around and couldn’t get in anywhere for at least another 24 hours, my final call was to Grundfos Albany, the man I spoke to immediately understood and empathised, he recommended I call Hi Flo Pumps. A great recommendation!

Right from the get-go they were understanding and accommodating. Charles Elgar, said if I brought the pump in, they would diagnose the fault and if repairable, do so there and then. I arrived at Hi Flo Pumps, and Charles suggested I go for a coffee – 40 minutes later and I came back to find my pump repaired and waiting for me, with a fair and honest bill too!

Now that’s what I call REAL customer service!! 10/10 and a BIG thank you to Charles and the team at Hi Flo pumps.